Summary:
Provides administrative and clinical support for X-ray, laboratory, and diagnostic orthopedic services, coordinating patient scheduling, diagnostic workflows, data entry, billing, and physician support.

Key Responsibilities:

• Support X-ray Technologists with daily operations and patient preparation
• Schedule, reschedule, and coordinate X-ray and Lab appointments, including orthopedic clinics
• Prepare imaging and lab requisitions; connect records in RIS/CHR and forward external referrals
• Enter diagnostic results, lab data, injections, and vaccines; perform X-ray billing
• Assist with basic testing (urinalysis, blood sugar, hemoglobin, rapid swabs, EKG downloads)
• Prepare, label, and send patient specimens
• Support prenatal care documentation and WinRho protocols
• Communicate physician instructions, manage inboxes, answer phones, and order clinic supplies
• Record patient measurements (BMI, infant/child growth metrics)
• Provide coverage, maintain clean work areas, and perform other duties as assigned

Qualifications:

• Previous experience in a medical facility and medical terminology is an asset 
• An understanding of PHIA guidelines is an asset.
• Positive Attitude, Empathy, Patience 
• Problem Solving, Adaptability, Resourcefulness, Tenacity 
• Superior customer service skills are characterized by a professional and empathetic approach to patient care.
• Attention to detail and ability to multi-task 
• Demonstrate ability to use critical thinking skills 
• Excellent computer skills and proficiency in Microsoft Office Suite 
• Ability to observe and promote a high standard of confidentiality and accuracy 
• Effective interpersonal communication skills (verbal and written)
• Ability to work in a team setting and be an excellent team player. 
• Reliable, punctual 

X-ray and Lab Admin hours /week   30+ hrs  
Shifts vary between 7-8 hrs /day biweekly  between 8:00 am -5:00 pm. Occasional work outside of regular clinic hours may be required.