EMAIL and DEVICE PASSCODE REQUIREMENT
The CHR Connect mobile and web app that we now use, requires an email address for account creation prior to patients being able to access messages or online booking - Google and Apple ID accounts are supported for login. Patients that do not have email will not have access to messages or online booking at this time. Patients over 12 need to have separate email addresses or email aliases, to have access to the CHR Connect app. Additionally, the mobile app requires that the mobile device has a device passcode set.
Already setup with CHR Connect? Just click the icon below!
Our clinic is using a
new patient app.
1. Download the ‘TELUS CHR Connect’ app from an app store or access the desktop version at chrconnect.telushealth.com.
2. Sign up for an account.
3. Complete the steps to finalize your registration.
4. The application’s help documentation is rich with information that could address any questions you may have.
If you have issues, questions, or feedback about the app, you can email Telus Support at:
chrconnectsupport@telus.com