We are committed to providing our patients with the best outcomes and compassionate care. We are equally committed to the growth and development of our team and are now searching for an energetic and innovative SOA to join our team. We look for individuals with a service heart, a passion for technology and change, who champion collaboration, kindness, and inclusivity.
*35-40 hours/week *subject to change
Monday – Friday
Start Date: July 5, 2023
Salary expectations: TBD
Responsibilities to include but not limited to:
• Working with surgeons to ensure a smooth consultation process.
• Update and maintain excel spreadsheet with surgical waitlist.
• Ensure pre-operative documents are completed and submitted to BTHC.
• Manage surgeons mail inbox and messages.
• Communication with patients and other clinics by telephone and electronic means.
• Update or create requisitions completed by surgeons.
• Work with Out of Province Joint program.
• Update surgical wait times to the health region.
• Scan documents into patient charts.
• Data entry into EMR from incoming faxes.
• Communicate with hospital and surgeons as required.
• Other duties as assigned.
Skills and Qualifications:
• Previous experience working in a medical clinic; Medical Terminology course is an asset.
• A working knowledge of Electronic Medical Records is an asset.
• Attention to detail and ability to follow detailed instructions.
• Demonstrate ability to use critical thinking skills.
• Excellent computer skills and proficiency in Microsoft Office Suite
• Ability to observe and promote a high standard of confidentiality and accuracy. An understanding of PHIA guidelines is an asset.
• Outstanding customer service skills, including the ability to interact with patients using an empathic approach.
• Ability to work in a team environment and independently.
• Flexibility with regards to shift coverage and collegial support.
• Good work and attendance record
• Physically and mentally able to perform required tasks.
We offer a competitive compensation and benefits package to be discussed upon successful employment offer.
We thank all those who apply, however only those selected for further consideration will be contacted.